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Can't Get To A Game?
For information on advanced and matchday ticket prices, guides on how to buy tickets, or general stand information, check out our ticket information page below.
The LUFC Ticket exchange will allow all General Admission Season Ticket Holders the opportunity to sell their seats back to the club, on a match-by-match basis, if they are unable to attend any home league games.
Not only will this dramatically increase the number of tickets available to My Leeds Members, it will also ensure that the stadium will be as full as possible for each home fixture, but you will also receive *100% of the cost of your ticket back in exchange.
Please note, the option to resell your seat back to the club will only be made available once all General Admission tickets have been sold.
Each time the club are able to resell a Season Ticket Holders seat, the Season Ticket Holder will receive an online ticketing credit and this will be on a pro rata basis against the value of their Season Ticket price. The credit will automatically be added into your ticketing account once the game has been played and credit can be built up across the season and redeemed against your Season Ticket for the following campaign.
If you have any queries regarding the Leeds United ticket exchange, please see our FAQ’s below or contact the Ticket Office on 0371 334 1992.
*For EFL Championship home league games, season ticket holders will receive the value of their season ticket divided by 23 games.
Ticket Exchange FAQs
For information on advanced and matchday ticket prices,guides on how to buy tickets, or general stand information,check out our ticket information page below.
Once all general admission tickets have been sold (approximately 3 weeks prior to the game), season ticket holders will be able to return their seat following the instructions below.
1) Log in to your online ticketing account https://tickets.leedsunited.com/
2) Select My Account and click on Ticket Exchange
3) Look for the game that you are unable to attend, click ‘I want to sell my ticket’ and click OK.
5) Your seat has now been released for resale and your mobile season ticket has been deactivated for this game, it’s as easy as that.
If your seat is successfully re-sold, your mobile season ticket will be deactivated for that match only.
There is no limit on how many times you use this service during the season
Yes, you can return your seat, right up until the turnstiles open two hours prior to kick off. So, even if you can't make it to the match at short notice, you may still have the opportunity to receive credits against the cost of your Season Ticket.
No, you can only release your own season ticket seat for resale. Each individual season ticket holder will need to log into their own account to access the Ticket Exchange.
If you have put your seat up for resale but your circ*mstances have changed and you are now able to attend the game, if your seat has not been re-sold you can rebook your season ticket seat by following the steps below.
1) Log in to your online ticketing account https://tickets.leedsunited.com/
2) Select My Account and click on Ticket Exchange
3) Look for the game and select cancel ‘Resale Request’
5) Your seat has now been re-booked and your mobile season ticket re-activated.
1) Log in to your online ticketing account https://tickets.leedsunited.com/
2) Select My Account and select Tickets
3) Look for the game in question, the status of your season ticket seat will be shown in the column called ‘Ticket Exchange Status’.
Yes, all general admission season ticket holders can access the Ticket Exchange. Please note, if a disabled supporter puts their seat up for resale and they have a personal assistant season ticket, they will be automatically returned as a pair.
If your seat is resold, you will receive a ticketing credit and this will be on a pro rata basis against the value of your Season Ticket price. The credit will automatically be added into your ticketing account once the game has been played. It is the value of your season ticket divided by 23 games. To view your online credits, log in to your online ticketing account, select “My Account” and “On Account”.
Your ticketing credit can be built up across the season and redeemed against your Season Ticket renewal for the following campaign. Once you have renewed and paid for your Season Ticket for the following campaign, any further credits that you accrue in the present season will remain on your ‘On Account’ balance and can only be redeemed against your Season Ticket when it next comes up renewal. Refunds are not available on any unused online ticketing credits.
If your seat is not sold then you will not receive a ticketing credit. You can check the status of your seat at anytime in your online ticketing account.
No. The Ticket Exchange scheme is current only available to general admission season ticket holders.
No. If you are a concession season ticket holder and you are unable to attend an individual home league fixture, your only options are to either return your seat for that match to the club via Ticket Exchange or use the Ticket Forwarding scheme. No match upgrades are available.
In the event that you put your seat up for resale and your seat is resold but then the date of the home game changes, then you have no right to reclaim your season ticket seat back for this game.
If your seat has not been resold, then you can rebook your season ticket via the Ticket Exchange option via your online ticketing account.
If United for 20 Years Season Ticket Holders cannot attend a home league game, they can return their seat to the club via Ticket Exchange, but United for 20 Years Ticket Holders do not qualify to redeem any on account credits.
Ticket Exchange T&Cs
1) This scheme is only available to current general admission season ticket holders.
2) If you are unable to attend a home league game you can put your season ticket seat up for sale up until two hours prior to kick off by logging into your online ticketing account, select My Account and Ticket Exchange. We do not guarantee that your seat will be re-sold.
3) A season ticket holder can only put their own season ticket seat up for re-sale.
4) Once you have submitted your seat for re-sale, you can check the status of your seat in your online ticketing account. If your seat has not been resold then you have the option to rebook your seat by selecting the ‘Cancel Resale Request’ option. If your seat has been resold, you will not be able to attend that match and your mobile season ticket will be deactivated for that match only.
5) Each time the club are able to resell a Season Ticket Holders seat, the Season Ticket Holder will receive an online ticketing credit and this will be on a pro rata basis against the value of their Season Ticket price. The credit will automatically be added into their online ticketing account once the game has been played. *For EFL Championship home league games, season ticket holders will receive the value of their season ticket divided by 23 games.
6) Leeds United Football Club will hold the credit of any seat you sell via the Ticket Exchange in your Season Ticket Holder's online ticketing account until the end of the relevant season. These credits can only be redeemed against your Season Ticket for the following campaign. Once you have renewed and paid for your Season Ticket for the following campaign, any further credits that you accrue in the present season will remain on your ‘On Account’ balance and can only be redeemed against your Season Ticket when it next comes up renewal. If you do not renew your season ticket for the following season; refunds are not available on any unused ticketing credits that you have accrued from the Ticket Exchange scheme.
7) In the event that a disabled season ticket holder puts their seat up for re-sale via Ticket Exchange, their personal assistant’s season ticket seat will automatically be released for re-sale at the same time.
8) In the event that a Season Ticket Holder puts their seat up for resale and the seat is resold but then the date of the home game changes, then the Season Ticket Holder has no right to reclaim their season ticket seat back for this game.
9) United for 20 Years Season Ticket Holders can return their seat to the club via Ticket Exchange, but United for 20 Years Ticket Holders do not qualify to redeem any on account credits.
